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Privacy Policy

Umrah & Hajj Packages - Privacy Policy

We understand that making purchases online or on phone involves a huge deal of trust on your part; we acquire this trust sincerely, and make it our highest priority to guarantee the safety and confidentiality of the personal information you make available to us. Personal Information includes information that can be linked to a specific individual, such as name, address, phone number, or email address.

This website hajjandumrahTravel.com is brought to you by Al-Makkawi Travel. You have the right to recognize our information procedure and ability to provide hajjandumrahtravel.com with any of your personal information prior to departure.

What information we collect?

Al-Makkawi Travel only collects personal information that you voluntarily present to us.


Who do we share your information with?

Al-Makkawi Travel will only share your personal information with our authorized travel service providers, which enables us to complete a transaction that meets your requirements. We will under no circumstances sell or rent your personal information to anybody.


How do we use your information?

Al-Makkawi Travel uses your personal information for the purpose of responding to and fulfilling your requirements for Hajj & Umrah Travel produce and services.


What Marketing information will you receive?

Al-Makkawi Travel offers you with an opportunity to specifically select the promotional marketing communication you desire to receive from hajjandumrahtravel.com; If you wish not to receive any promotional email or postal services from us; you may un-subscribe to our mailing or postal offers.


How do we protect your information?

To ensure our customers information confidentiality of the information we hold, Al-Makkawi Travel uses leading security technology and products to safeguard its customers information and data that we hold.  By providing you with this privacy declaration, Al-Makkawi Travel is assuring its customers to protect all information provided to us. This website is envisioned for use by citizens living within the United Kingdom that are over sixteen years of age.


Purchase Travel?

Al-Makkawi Travel will require proof of identification for payments made by credit card i.e. billing address or driving license when purchasing travels services. Reluctantly we also collect credit card information, including card number, card type, issue and expiry date in order to bill you for the transaction purchased through Al-Makkawi Travel. We assure you that your card information will always remain safe and we are fully accountable to protect your card details.


Cookies and other web technologies

Every unique visitor who uses Al-Makkawi Travel/hajjandumrahtravel.com will be assigned a permanent cookie folder on your CPU’s hard drive. Reluctantly you may choose to not receive or store cookies through your web browser manually installed settings. Be aware that if you refuse to accept cookies than you may not be able to access all services offered on Al-Makkawi Travel/hajjandumrahtravel.com which is brought to you by Al-Makkawi Travel.


Travel alert information?

In an unlikely event if your travel plan was interrupted due to War, threat of War, riots, civil strife, terrorist activity, industrial disputes, natural disasters, fire, technical problems to transport, airport closures, adverse weather condition and similar event beyond our control. Al-Makkawi Travel will communicate with you to inform and advice you to make substitute travel arrangements.


Changes towards Al-Makkawi Travel (hajjandumrahtravel.com) Privacy statement?

Al-Makkawi Travel/hajjandumrahtravle.com holds the right to modify or amend this privacy statement at any time. If major changes were to be made, we will publish changes prior to implementing change. However if you raise any concerns with our privacy statement please feel free to contact us.


How to contact Al-Makkawi Travel/hajjandumrahtravel.com?

We want to satisfy you that you have full control over your travel experience from planning and purchasing your travel services to protect your personal information. If you wish to contact Al-Makkawi Travel, please fee to contact us. You may call 0121-753-0378, from 9:30 – 5:00pm Monday to Friday and 9:30 – 1:30 on Saturdays. If you wish to email us we will try our best to reply within the next 24 hours. However you may contact us directly on our address.



Latest Testimonial

I would like to take this opportunity to thank your entire team for the organisation and support provided during my parent’s Hajj journey. The standard of accomodation was to our satisfaction, the locality of hotels was great, the coaches were as advertised... I can say that all being well, my family will be using company again and again. Please keep us informed of your Hajj and Umrah trips.
Rafaqat Sabir